Using you can configure, delete and modify your bot’s metadata such as picture, description, about, commands.

Find BotFather is a Telegram-provided channel for creating and managing your bots. Once your account is up and running, we can start creating a bot. To use Telegram, you will need an account. Increased customer engagement: create games, quizzes, and entertainment content. Increased efficiency: no more repetitive tasks handled by personnel. Increased sales: personalized product recommendations.

Increased customer satisfaction: instant interaction and response. Increased cost savings: bots can handle complex inquiries 24/7. What value can chatbots in Telegram create for your company? Chatbots in Telegram offer wide functionality and can be created following a couple of simple steps. Telegram is one of the most popular IM platforms with more than 500 million active monthly users. AI-based sophisticated bots can also handle complex communications and create personalized experiences for customers. Bots are customizable and can automate parts of customer service such as processing customer inquiries, responding to information requests, and collecting customer data. As a result, new tools like chatbots or virtual agents emerged to simplify the interaction between a customer and a company.Ī chatbot is a programmed chat interface a platform user can interact with. In the fast-paced world dominated by innovation and technology, customers seek easier ways to communicate with a company, with more than 50% expecting a business to be available 24/7.

How to create a Telegram Chatbot with Kotlin - Part 1 TechnologyĪutomation in customer service is no longer a new concept.

Telegram bot tutorial